That's not a Retransmit Count issue. That's handled by the "Switching Delay" setting in the Guide Setup panel under the — Staff replied: “Just drag the guide down and you'll see the gear icon for the Guide Settings.”
That's not a Retransmit Count issue. That's handled by the "Switching Delay" setting in the Guide Setup panel under the Guide Settings gear icon in the upper right (iPad) or top of the guide under the scroll lip (iPhone). Just increase that until the delay between digits is sufficient for your box.