IR Control Running Wild on Comcast (cisco) cable box

2012 · 2 replies · Configuration

This discussion is 14 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2012. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Hello, I recently installed a gc-100-12, denon 2313, comcast (cisco) cable box, vizio tv and apple tv. — Staff replied: “Sounds like your Retransmit Count may be too high on the device. Or just set the button not to repeat.”

Question 2012-11 · older version

Hello,

I recently installed a gc-100-12, denon 2313, comcast (cisco) cable box, vizio tv and apple tv. Everything is working fine except the IR control of the cisco box. Only when I hit the channel up or down button the ir freaks out and sends multiple commands to change the channel. I have tried all 3 versions of the IR code set provided by Roomie, but none of them seem to remedy the problem. Is there a way to slow down the ir pulse or make the control more reliable?

 

Thanks!

Roomie Staff 2012-11 · older version

Sounds like your Retransmit Count may be too high on the device. Or just set the button not to repeat.

Member 2012-11 · older version

Thanks for the quick reply. The transmit count is set to 1 so I will try to set the button not to repeat.

 

Thanks!

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