Global cache GC-100-6 Fault

2013 · 1 reply · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Hi can anyone offer some advice. I have been using Roomie remote successfully for a few years now, however having just m — Staff replied: “We recommend the iTach adapters for all purposes. We have seen the behavior you describe (rarely) in the past and generally it just resolves itself with enough resetting or time in our experience.”

Question 2013-10 · older version

Hi can anyone offer some advice. I have been using Roomie remote successfully for a few years now, however having just moved house roomie will no longer find the GC100 worse still now all the ir emitters are constantly on!!

I have tried the fracture reset to no avail and in need of help to get things working!!

Roomie Staff 2013-10 · older version

We recommend the iTach adapters for all purposes.

We have seen the behavior you describe (rarely) in the past and generally it just resolves itself with enough resetting or time in our experience. You'd need to contact Global Caché support for real support with that issue.

Just to underscore the point, we recommend the iTach adapters for <strong>all purposes even if you already have one of the old GC-100 boxes.</strong> They are now multiple architectural generations behind with countless improvements introduced in the iTach and then iTach Flex lines. This issue and many others lead us to strongly encourage upgrading.

Thank you.

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