Samsung TV (2010 IP) keeps asking to allow a new remote

2013 · 3 replies · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Everytime I start the activity, the Samsung keeps displaying a message about allowing a new remote for the tv. — Staff replied: “That was a Samsung bug with Samsung apps they fixed a week or two ago. Not related to Roomie.”

Question 2013-02 · older version

Everytime I start the activity, the Samsung keeps displaying a message about allowing a new remote for the tv. I thought it would ask once, but it asks every time!

 

Anyone know how to make it stop?

Roomie Staff 2013-02 · older version

That was a Samsung bug with Samsung apps they fixed a week or two ago. Not related to Roomie.

Member 2013-02 · older version

So I need to do a firmware upgrade?

 

Roomie Staff 2013-02 · older version

Or perhaps a restart. Also, make sure to clear out the existing approved remote list as the Samsung bug could cause that to become quite a mess (in the menus on your TV).

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