Plex Media Guide

2014 · 2 replies · Configuration

This discussion is 12 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2014. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

I have all commands working fine, but nothing I do can get a Media guide to come up when in Plex, so I do not get the pretty icons at the top when I am playing movies / TV shows. I am in the UK, could this be the issue or should it work anyway?

I've deleted and recreated the Plex device loads of times, but no luck...

Staff response: I've seen a few tickets like that over the years. It looks like it's usually a misconfiguration of your Plex server. Support can assist in narrowing it down.

Found it. It was the Plex password entered in the device area. I had changed the password, but cannot have updated my password manager.

So for anyone else who has this issue, if you can control Plex OK with SM but not see anything in the guide then check your Plex user name / password is correct

Will, as a suggestion is it possible to add a routine checking the password as its entered, currently there is no indication that its right or wrong?

Question 2014-04 · older version

Hi,

I've been trying to set up Roomie with Plex on my Mac Mini. Roomie detects it fine and I can control it OK but I can't figure out how to get the Media Guide to appear. I've attached a screenshot of what I see. I do get an error message about authentication, but like many other users, I don't have any credentials to enter.

I'd appreciate any help.

Thanks,

Siobhan.

 

Roomie Staff 2014-04 · older version

XBMC and Plex have grown into two very different products. The existence of the Media Guide for XBMC does not therefore mean there is a Media Guide for Plex. We do support various forms of Plex feedback, but a full Media Guide is a major feature you can be sure we'd announce loudly if we added Plex. It sounds like starting a Feature Request thread for a Plex Media Guide would be what you would want.

Thank you.

Member 2014-04 · older version

Thank you, that was driving me nuts!

I'll get over to the feature request thread and add my 2 cents!

Thanks again,

Siobhan.

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