Open app and audio on iPhone stops playing

2019 · 2 replies · Features

This discussion is 7 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2019. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Hi, When I’m listening to something on my iPhone and quickly switch over to simple control, whatever it is that I’m list — Staff replied: “Sounds like you have "Volume Hard Buttons" turned on. That means whenever you're in Simple Control, we take over the system volume/player.”

Questionrmartinez25 2019-01 · older version

Hi,

When I’m listening to something on my iPhone and quickly switch over to simple control, whatever it is that I’m listening to stops playing on my phone.

Is there something I need to do within my phone so this doesn’t happen?

Roomie Staff 2019-01 · older version

Sounds like you have "Volume Hard Buttons" turned on. That means whenever you're in Simple Control, we take over the system volume/player. If you use that device for playing other stuff frequently, you probably want to turn that off.

rmartinez25 2019-01 · older version

Hey Will,

Just checked and I have that option off.

Just did a little bit of testing and found out that the issue only happens when the open is initially open.. so, if I have the app open in the background and start playing music and then switch over to the app the music continues playing just fine. But, if I have music playing and I open the app, then it stops the music.

Thanks

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