HD Guide Pack issue

2013 · 2 replies · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Been using Roomie for almost a year great app. However suddenly the HD guide pack became " disabled" some how. — Staff replied: “Sounds a bit like your iOS device had trouble connecting to the App Store which happens from time to time. First, just try again a bit later.”

Question 2013-01 · older version

Been using Roomie for almost a year great app. However suddenly the HD guide pack became " disabled" some how. It fails to reinstall via the link to Roomie store in the app. The download icon in the upper left corner of the I touch flashes like its trying to download, but it never seems to complete. just remains on the Roomie store page with the "restore purchases" button and still no guide. All the in app apps indicate "installed" under intensified. What's the fix?

Roomie Staff 2013-01 · older version

Sounds a bit like your iOS device had trouble connecting to the App Store which happens from time to time. First, just try again a bit later. If all else fails and you've tried the 'Restore Purchases' button, re-installing the app from the App Store should always resolve it. (assuming your iOS device is talking to the App Store of course)

Member 2013-01 · older version

Thanks. btw that device is jailbroken but thats nothing new to it and its been running just fine for months j/b.

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