Update Channel Guide

2013 · 1 reply · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

I have a Tivo premiere with time warner cable card. Time warner has seen fit to change the channels around a bit and it — Staff replied: “Our data providers generally update the guide in the same way TiVo does. It can take a few days for that to occur.”

Question 2013-06 · older version

I have a Tivo premiere with time warner cable card. Time warner has seen fit to change the channels around a bit and it is now out of sync with my Roomie. How can I remap my channel in Roomie until the roomie guide gets updated with the newest line up? My Tive is already updated.

Roomie Staff 2013-06 · older version

Our data providers generally update the guide in the same way TiVo does. It can take a few days for that to occur. If you email your zip code and provider name to support, we can prompt our providers to make sure they're aware of it, but we've never seen a case where they didn't catch a lineup change like that automatically within a week or so.

Thank you.

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