Sharp TV for Cable Cutter; Channel Set and Previous not work

2015 · 1 reply · Devices

This discussion is 11 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2015. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Customer has Sharp LC-nnLE830U. Like I have with many other Sharp TVs, I set it up to use IP control. — Staff replied: “We can handle that for you in support. Thank you.”

Question 2015-02 · older version

Customer has Sharp LC-nnLE830U. Like I have with many other Sharp TVs, I set it up to use IP control. Power on, power off, input changing, menus, channel up, channel down, volume all work well.

But this customer is getting rid of U-Verse, and is instead watching broadcast only. 2 commands are not working:

<ul>

<li>Channel Set</li>

<li>Previous (channel)</li>

</ul>

I can confirm that the commands are being sent (they show up as blue on Roomie screen), but the channel does not change to 7.1 or 42.1; nor will it change back to the previous channel.

Any thoughts?

Roomie Staff 2015-02 · older version

We can handle that for you in support.

Thank you.

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