Remote Buddy Setup

2013 · 1 reply · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

I have been using RoomieRemote for about a month now and I have set up custom devices, edited plists, I am using dropbox — Staff replied: “Support can get diagnostics from your device to tell you whether Remote Buddy is not responding (for instance, a wrong port or wrong IP) or perhaps is giving you an error. 1. Turn on Collect Diagnostics. 2.”

Question 2013-02 · older version

I have been using RoomieRemote for about a month now and I have set up custom devices, edited plists, I am using dropbox with custom images, etc . I love this app and thought I had a pretty thourough understanding until now.

I have suddenly become brain dead when it comes to setting up a remote buddy. I understand there is support but I am unclear as to the steps required to make it work.

 

I have Remote Buddy installed and working on my mac.

I have AJAX turned on with no password.

I can control it from another mac using a web browser.

I have attempted to set up a custom device by entering the IP address and port 8888 which is the default. I set it as a Media Player with brand=iospirit

I get a remote that doesn't do anything or make any sense. I would like to simply launch an app on the mac.

What do I do now?

 

Roomie Staff 2013-03 · older version

Support can get diagnostics from your device to tell you whether Remote Buddy is not responding (for instance, a wrong port or wrong IP) or perhaps is giving you an error.

1. Turn on Collect Diagnostics.

2. Press a few buttons on your Remote Buddy Virtual Remote.

3. Tap Send Diagnostics and then *turn off* Collect Diagnostics.

4. Submit a Support Request per the right side of this page with the time at which you performed Step 3.

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