Network issues

2019 · 2 replies · Configuration

This discussion is 7 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2019. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Hi I have just moved to version 6 and I now get a popup that says "foreign network detected, activate a VPN for remote a — Staff replied: “Go to the Homes panel and enter the proper Wi-Fi SSID for the Home. Due to Apple restrictions, it's not set for upgrading users so as noted in the What's New file, it should be set manually.”

Questionpsvarre81143 2019-10 · older version

Hi

I have just moved to version 6 and I now get a popup that says "foreign network detected, activate a VPN for remote acces". I am on my local wifi network. What could be the issue?

I am also being told that I am offline with my iPhone and online with my iPad, why is that? They ar both on my home network, and I am on the same iCloud account.

Thanks!

Per

Roomie Staff 2019-10 · older version

Go to the Homes panel and enter the proper Wi-Fi SSID for the Home. Due to Apple restrictions, it's not set for upgrading users so as noted in the What's New file, it should be set manually.

psvarre81143 2019-10 · older version

Thank you very much, that did the trick!

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