Guide problem with new v5.5?

2018 · 2 replies · Configuration

This discussion is 8 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2018. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

I'm running v5.5.1 of the Simple Control app on my iPad. I have successfully added a Guide provider and a Guide using th — Staff replied: “You just don't worry about it anymore. You're describing the way the old product worked. The V5.5 product no longer requires that setting.”

Questiongfeiner 2018-07 · older version

I'm running v5.5.1 of the Simple Control app on my iPad. I have successfully added a Guide provider and a Guide using that provider. However, I am unable to associate the Guide with any of my activities such as "Watch Tivo". When I goto Settings->Guides and then select my guide, it shows "0 activities" for the Configured Activities. If I press the right arrow next to "0 activities" in order to associate the Guide with a particular activity, nothing happens. There is no response to pressing that arrow. How do I associate a Guide with a particular activity in v5.5? The section on Guides in the new 5.5 Setup Guide mentions nothing about associating an activity with a guide. I was successfully able to associate a guide with a activity prior to the 5.5 update. Is this a bug in 5.5 or is there a new way to associate the guide that I'm just missing?

Roomie Staff 2018-07 · older version

You just don't worry about it anymore. You're describing the way the old product worked. The V5.5 product no longer requires that setting. Open your Activity, open the guide icon, select the guide you want to pick something from, tune or play something from it, and it is automatically associated with your current Activity (as long as the same guide is not already associated with a different Activity in the same room in which case you'll just switch Activity.) Contact Support with any questions.

gfeiner 2018-07 · older version

Thank you. I thought something wasn't working correctly since pressing the Guide icon resulted in only DVR contents showing by default. Then I noticed the DVR button in the bottom right hand corner of the Guid window and that allowed me to select live tv.

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