DirecTV "jump to guide" button not working

2013 · 4 replies · Configuration

This discussion is 13 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2013. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Hello - With the recent 1.8 version update, the "jump to guide" appeared on my DirecTV remote, but doesn't seem to to wo — Staff replied: “If other DirecTV users could chime in here, we'd appreciate it. Either a "this works for me" or "yup, this doesn't work" will help.”

Question 2013-03 · older version

Hello -

With the recent 1.8 version update, the "jump to guide" appeared on my DirecTV remote, but doesn't seem to to work - pressing the button results in nothing happening.

Any suggestions? Thanks -

Roomie Staff 2013-03 · older version

If other DirecTV users could chime in here, we'd appreciate it. Either a "this works for me" or "yup, this doesn't work" will help.

To confirm, all of the live feedback for show and program information is working for you? Have you tried multiple programs? It's conceivable to encounter a program that may not match correctly between DirecTV's guide and our guide and thus not jump.

Member 2013-03 · older version

It works great for me with DirecTV. So far I've not run into any programs that it has not matched correctly.

Member 2013-03 · older version

Just had a thought regarding your issue. I have noticed the button does not work when watching a recorded program. I assumed it was a limitation of the functionality, but maybe the Roomie representative can elaborate more.

Member 2013-03 · older version

Just got around to re-checking this after updating Roomie to 1.8.2 and the "jump" button is working now.

All of the live feedback was working before and I was running into the problem while watching live TV instead of a recording.

So maybe it was simply a problem with the shows I was watching or maybe somethng changed in the update. Glad it's working now!

Thanks -

Related threads

Today's Roomie controls 400,000+ devices.

Roomie Remote X brings TVs, receivers, streamers, lights, and whole-home audio into one app on iPhone, iPad, Mac, and Apple TV.

Download Roomie Remote X