DirecTV different on two identical HR20-700's

2012 · 2 replies · Configuration

This discussion is 14 years old. It predates today's Roomie Remote X, and the app names, menus, features, pricing, and device details below have changed substantially since 2012. Treat it as historical reference — see Support and current compatibility for how things work today.

In short

Have you tried a full cold restart of the one with the problem? It sounds like an issue specific to that device. — A member replied: “Thanks for the amazingly quick response!!! I did unplug the errant DVR and waited 45 seconds before plugging it back in. I then waited the requisite 10 minutes while it went through the entire reboot process.”

Roomie Staff 2012-06 · older version

Have you tried a full cold restart of the one with the problem? It sounds like an issue specific to that device. Given you have a working device, you might want to compare settings on the two as well. Turning off power on a DirecTV receiver is not the same as restarting it.

Member 2012-06 · older version

Thanks for the amazingly quick response!!!

I did unplug the errant DVR and waited 45 seconds before plugging it back in. I then waited the requisite 10 minutes while it went through the entire reboot process.

What settings might be different on an HR20-700? I ask because I can't think of any.

Member 2012-06 · older version

I found the settings that are in question in Settings/Whole-Home/External Device.

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