Last updated: October 13, 2026
Roomie Remote knows how important your information is and knows you care about how it is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This document describes our privacy policy. By using Roomie Remote apps or websites including the old Simple Control apps and this app or website or the Intercomm app, you are accepting the practices described in this Privacy Statement.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We do not share any information outside of Roomie Remote.
Note that we are not responsible for the content or the privacy policies for web sites to which we may link.
We may collect information submitted by you for the purposes of purchasing Roomie Remote products, or registering to use our support forums.
Note that no information whatsoever on purchases made on the App Store from Apple is provided to us beyond the name of your Country. We are not provided and do not retain any information or have any control whatsoever over App Store information, Apple IDs, or purchases made there. We receive only statistical information regarding the number of purchases in a given country and no information on the actual purchasers. This also applies to any in-app purchase made within the Roomie Remote application.
To provide Alexa Control, you may need to establish an account using an e-mail address and password. If you do not use the Alexa Control feature, there is no need to establish an account with us.
Our web servers collect information via the industry-standard Google Analytics tool that identifies your IP address, browser type, operating system, and other non-personal information in the form of anonymous web logs to help with site maintenance and improvements. This data is viewed as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose and the information cannot be accessed by any other party.
Since Roomie Remote 6, user configurations are never stored on our servers or sent to us in any form unless you explicitly send it to us manually as part of a support ticket for analysis.
Roomie Remote includes an optional xAI Voice feature that, when explicitly activated by you, uses a third-party AI service (xAI) to process voice commands. When xAI Voice mode is active, audio from your microphone is streamed to xAI's servers for real-time speech recognition and command processing. Audio is only transmitted during active voice sessions and is not recorded or sent at any other time. Information about your room and device names may also be sent to enable command processing. This feature requires you to provide your own xAI API key, and your use of the xAI service is subject to xAI's own terms and privacy policy. The window edges will glow and blink orange whenever audio is actively being transmitted. If you do not activate xAI Voice mode, no audio data is sent to any third-party AI service.
FilmVault is our movie and TV collection catalog. This section describes FilmVault specifically; where it differs from the rest of this policy, this section governs.
Signing in. FilmVault requires an account, and its only sign-in is Sign in with Apple. There is no username and no password. Apple gives us a unique identifier for your account and, if you choose to share it, an email address. Apple's Hide My Email is fully supported — if you use it, we never see your real address. We do not receive your Apple ID password or any other Apple account information.
What we store on our servers. Your collection catalog is mirrored to our servers on every tier, so your devices stay in sync and your collection can be restored when you sign in on a new device: the titles and editions you own, their formats, your ratings, your watch history, purchase dates and prices, your notes, and text the app has read from disc covers. Your tier decides how many titles you can open, not whether your collection is stored. The cover photographs themselves are not part of that sync — they stay on your device and in your own backups. Contributions to the shared catalog, described next, are separate from sync.
Sharing your library. With the Collector Pack you can share your collection with up to five people you invite. Only the people you invite can open a shared library. They see everything in it, including purchase dates and prices, and people you give Full Access can add, change and delete titles. Ratings and watch history are personal: each person's are stored under their own account and are not shown to the others. To share, you name the library and name each invite (for example "Sarah"); we store those names with the share. Members see the library's name, and activity notices (for example "Sarah added 12 titles") show those names to the people in the library. While your library is shared, cover art that your devices read from Kaleidescape, Kodi or Plex is uploaded to our servers and stored privately, so members can see it without connecting to your equipment; we never store cover art for adult titles. You can change anyone's access, remove them or stop sharing at any time, and members can leave. Sharing also ends if the Collector Pack purchase is refunded.
Contributing to the shared catalog. FilmVault keeps a shared catalog of disc barcodes, so that scanning a disc identifies it. Two kinds of contribution feed that catalog. First, when the app identifies a disc it may send the barcode together with the matched title and format. Those records describe the disc and carry nothing about the rest of your collection, but like every request the app makes to our servers they are sent with your account's sign-in token, so we can tell which account sent them. Second, if you photograph a disc's cover and leave "Share with Community" switched on — it is on by default, and you can turn it off in the capture screen — the app also sends those cover images. Sharing covers requires signing in, so those uploads are authenticated with your account and we can tell which account a cover came from; the record also carries a per-device identifier. Contributions of either kind go into a review queue and are checked by our staff before they become visible to anyone else.
How the app is used. To understand how FilmVault is used and to improve it, the app reports a small, fixed set of events to our own servers, linked to your account: when you add a title (how you added it — scan, search, import and so on — plus the title's TMDb number and its disc format), when you reach your plan's title limit, when the upgrade screen is shown or dismissed, when a purchase is started or fails, and when the app asks Apple to show the rating prompt. These events never include free text, your notes, or the rest of your collection.
What we do not collect. FilmVault contains no advertising and no third-party analytics or tracking SDKs, and performs no cross-app tracking; its privacy manifest declares NSPrivacyTracking = false. Beyond the events described above, we do not collect behavioral data, we do not build advertising profiles, and we do not sell your information or share it with anyone other than the people you choose to share your library with.
Purchases. In-app purchases are handled by Apple's StoreKit, and we never see your payment details. FilmVault links each pack purchase to your FilmVault account: the purchase carries an identifier for your account, the app reports which pack you own and its App Store transaction number, and Apple notifies our servers of purchases and refunds. This lets your pack follow your account to your other devices and lets us honor refunds. When you turn on library sharing, the app also sends your Collector Pack's signed App Store transaction so our servers can verify it.
Other services the app contacts. Movie and TV metadata and artwork come from TMDb; barcode and title lookups go to our own servers. Those requests carry the search term or barcode and your account's sign-in token, but not your collection. FilmVault uses the TMDb API but is not endorsed or certified by TMDb.
Your own devices. When you import from Kaleidescape, Kodi, or Plex, FilmVault talks directly to those servers on your local network. That traffic never reaches us; the one exception is cover art uploaded while your library is shared, described above. Local network access is used solely to find and read your own media servers, and is never used for tracking.
Backups. FilmVault writes automatic backups to your own iCloud Drive (iCloud Drive ▸ FilmVault ▸ Backups). Those files are yours; we have no access to them.
Retention and deletion. We keep your synced catalog for as long as your account exists. You can delete your account at any time from inside the app, at Settings ▸ Delete Account — this permanently removes the account and all of the collection data we hold for it. If you had shared your library, deleting your account deletes it and ends everyone's access; if you were a member of someone else's library, your memberships and your ratings in it are deleted. You may also write to support@filmvault.ai.
Children. FilmVault is rated 4+, is not directed to children, and we do not knowingly collect personal information from children.
Cookies are used to provide additional features as well as to help us improve the web site and user experience. For example, the forum software uses cookies to track when you last visited to provide additional features such as displaying new messages since your last visit, as well as the ability to keep you logged in, if desired. We also use Google Analytics to see how our sites are being used. No personal information is provided to Google; instead usage statistics are collected to see how our sites are used and to gain insight on how we can improve them.
If you choose to use Roomie Remote apps or websites, your usage and any dispute over privacy is subject to this Statement. If you have any concern about privacy of Roomie Remote sites or products, please contact us.
Our business changes constantly, and our Privacy Statement and the Terms and Conditions of Use will change also. Our current Privacy Notice applies to all information that we have about you and your account. This document was last updated October 13, 2026.