Upgrade Subscription

An in-app purchase of the Simple Service (2015-2017 era) is transferrable to Roomie Remote 8. Simple Service from Simple Control 5 or Simple Control Home 4.5 is transferrable to the current product. Subscriptions from Roomie Remote 6 and 7 (2019) do not require any transfer, they are immediately applied in the current app.

To transfer the old Simple Service from a previous app, you will need to install the final version of both the original app you made your in-app purchase with (4.5.11 or 5.7.14) and the Roomie Remote 8 app on the same iOS device. In the old V4.5.11 app, go to Settings, select Simple Store and select Restore Purchases. In the old V5 app, go to Settings, select About, and select Restore Purchases. This will activate the old Simple Service in the modern Roomie Remote 8 app.

Important: After you have activated a new subscription in Roomie Remote 8, you will need to manage your subscription for the Simple Service and disable auto-renewal for the old app. At the time the subscription is due to renew, you will need to purchase a new subscription from within the Roomie Remote 8 app. If you do not switch your subscription to the new app, you will need to Restore Purchases from the older app at least every 30 days or more often. We recommend switching subscriptions to the modern app as soon as possible.