Support Support tickets must be submitted from the app using the Submit button in the About section. The form below should only be used if you're unable to use the app.Name First Last Email* iOS Device TypeiPhone SEiPhone 6SiPhone 7iPhone 8iPhone XiPhone XSiPhone 11iPhone 12iPod TouchiPadiPad MiniiPad AiriPad ProOS VersioniOS 14iOS 13macOS Big Sur (11.0)macOS Catalina (10.15)UnsupportedProductRoomie Remote 6IntercommSimple Control 5Simple Control 4 (Unsupported)Subject*Tickets must be submitted in-app. Why is this exception form needed?*Tickets must be submitted from the latest version using the in-app button in the About section. Tickets not filed from the app will be returned for re-filing.Message*PhoneThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.