Support Support tickets must be submitted from the app using the Contact/Email/Submit button in the About section. The form below should only be used if you're unable to use the app.Name First Last Email* iOS Device TypeiPhone 5SiPhone SEiPhone 6iPhone 6 PlusiPhone 6SiPhone 6S PlusiPhone 7iPhone 7 PlusiPhone 8iPhone 8 PlusiPhone XiPhone XSiPhone XS MaxiPhone 11iPhone 11 ProiPod Touch (6th Gen)iPad MiniiPad (5th Gen)iPad AiriPad ProOS VersioniOS 13.xiOS 12.xiOS 11.xmacOS Catalina (10.15)macOS Mojave (10.14)macOS High Sierra (10.13)UnsupportedProductRoomie Remote 6Simple Control 5Simple Control 4 (Unsupported)Subject*Tickets must be submitted in-app. Why is this exception form needed?*Tickets must be submitted from the latest version using the in-app button in the About section. Tickets not filed from the app will be returned for re-filing.Message*EmailThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.