Support Support tickets must be submitted from the app using the Contact button in the About section. The form below should only be used if you're unable to use the app.Name First Last Email* iOS Device TypeiPhone 5SiPhone SEiPhone 6iPhone 6 PlusiPhone 6SiPhone 6S PlusiPhone 7iPhone 7 PlusiPhone 8iPhone 8 PlusiPhone XiPhone XSiPhone XS MaxiPhone XIiPhone XI ProiPod Touch (6th Gen)iPad MiniiPad (5th Gen)iPad AiriPad ProOS VersioniOS 12.xiOS 13.xiOS 11.xmacOS Catalina (10.15)macOS Mojave (10.14)macOS High Sierra (10.13)UnsupportedProductSimple Control 5Roomie Remote 6Simple Control 4 (Unsupported)Subject*Tickets must be submitted in-app. Why is this exception form needed?*Support tickets must be submitted from the latest version using the in-app Contact/Email button in the About section. Technical support tickets not filed from the app will be returned for re-filing.Message*PhoneThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.